Confident to buy, easy to run
From pre-sales selection to after-sales maintenance, JIANTAI supports the full equipment lifecycle — so every customer buys with confidence and runs with ease.
Accountable for every machine we make
Full service across pre-sale, delivery and after-sale
Worry-free warranty, worry-free spares
We know what stable equipment means to your production. JIANTAI safeguards your line with a solid warranty policy and ample spare-part supply.
A clear four-step delivery
Consultation
Discuss product, capacity & budget
Solution Design
Custom sizing & line planning
Manufacturing
Strict QC, on-time production
Install & Support
On-site install, training & spares
Questions customers ask most
QHow long is the warranty?
Machines carry a one-year warranty, extendable on key parts. Non-human faults within warranty are repaired or replaced free of charge.
QCan we visit the factory or witness testing?
You are welcome to visit and witness testing by appointment. We also provide full test videos and reports before shipment.
QWhat payment and trade terms do you accept?
We accept common terms such as T/T and L/C; export orders can run under FOB, CIF and similar Incoterms.
QHow about overseas installation & after-sales?
We offer overseas on-site installation and commissioning, or remote video guidance; common spares ship internationally fast.
QWhat is the typical lead time?
Standard models take about 30–45 days; custom models follow a lead time agreed after the solution is confirmed.
QCan the equipment be customized?
Yes — OEM/ODM is supported, with custom design and manufacturing for your material, capacity, voltage and brand.
Still have questions? We are here to help
Contact our engineering team for one-on-one support on sizing, quotes and service.
Contact Us →